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ISO 9001: 2008-QMS
ISO 14001 : 2004-EMS
ISO 18001(OHASAS)-SAFETY
ISO TS 16949:2009
ISO 22001:2005-Food Safety
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FAQ
 
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  • Frequently Ask Question (FAQ) on ISO 9001
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  • How will the implementation of the amended standard help my organization to improve its efficiency?
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  • Are the standards compatible with national quality award criteria?
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  • Why is the requirement for monitoring customer satisfaction included in ISO 9001?
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  • Can the standards improve customer satisfaction ?
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  • What is meant by continual improvement ?
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  • What is a process?
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  • What is the - process approach ?
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  • Can the - process approach - be applied to other management systems?
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  • How can the processes in an organization be determined?
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  • Should an organization define and document all its processes?
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  • How much detail is required in process documentation?
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  • Is there a standard way of describing a process?
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  • How can a process be measured?
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  • What is the difference between a process and a procedure ?
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  • An organization has a well-established set of procedures. Can these procedures be used to help describe its     processes?
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  • What documentation is required by ISO 9001?
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  • Which standard are organizations registered/certified to?
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  • What does an organization need to do to comply with ISO 9001?
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  • What will happen to the 2000 version of ISO 9001?
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  • Can organizations remain certified/registered to the 2000 version?
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  • Is an organization's ISO 9001 certificate applicable to all of its products?
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  • What is ISO?
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  • Who is responsible for developing the ISO 9000 standards?
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  • Where can copies of the standards are obtained?
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  • Where can information be obtained on the ISO 9000 standards?
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  • Why are the standards being revised?
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  • Who is responsible for revising the standards?
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  • When will the revised standards be available?
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  • How much is the implementation of the new standard going to cost?
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  • Where can I obtain information on the revised standards?
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  • Where can my organization go if it needs additional clarification or interpretation of the ISO 9001:2008     standard?
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  • Will my organization need a full reassessment once the revised standards are available?
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  • Will the revised standards be available in my national language immediately after they are published by     ISO?
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  • Will my organization have to re-write all its documentation?
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  • Will the revised standards address financial issues?
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  • What are the benefits of the revised standards?
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  • What are the main changes in ISO 9001:2008?
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  • What are the main benefits to be derived from implementing an ISO 9000 quality management system?
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  • Who are the National Standards Bodies, and who represents my country at ISO?
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  • What are the ISO 9000 standards?
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